Social Media Management Questionnaire

The purpose of the Social Media Management Questionnaire is to give our SMM team the information needed to help us shape a social media strategy for you. Be sure to answer all questions accurately – reflecting your TARGET audience – so we can promote your company’s products and/or services.

1. So, what's your name?

1a. What's your email address?

2. Tell us a bit about the business and how you got here.

Including your relevant products and services.

3. What makes your capabilities, offerings, and team unique?

Hint: What are your key differentiators?

4. Who do you see as your direct competitors?

Where is their edge? Where is yours?

5. Tell us a bit about your target audiences and customer segments.

Specificity helps. Who are they, and what do they have in common?

6. How do people (and prospects) most often find you?

7. What does your marketing and sales funnel look like?

At a "top level."

8. Tell us a bit about your current marketing program. (Or more specifically, social/digital marketing.)

What have you tried? What's working?

9. What are your key marketing goals and objectives?

10. Key Challenges: What's stopping you from hitting your marketing goals?

11. Help us understand the long-term vision and growth plans for the organization.

Where are you headed in the next 3-5 years?

12. What can you share regarding your budget for marketing, or this particular initiative?

Almost done! Let's talk about working together.

13. What are you looking for in an agency partner?

How can we wow you? What would you like to own vs. outsource?

14. Are you looking for a long-term partner, or short-term support? Long-Term PartnerShort-Term SupportUnsure

15. Who are the decision makers regarding a partnership with Ten9 IT Services?

16. Who would we be primarily working with at your organization?

Please list the main contacts if we haven't been introduced yet.

17. How soon are you looking to engage?

18. Is there anything else you would like us to know before we meet?